Will Mum or Dad settle?
Settling is a process, not a single moment. Families can share routines, favourite foods, interests, worries and small details that help the team make the first days feel more familiar.
Find the right care
Start with what has changed, then speak to someone.
Answer a few practical questions to shape the next conversation. This tool does not make clinical decisions or replace a care assessment.
Guided journey
A safe starting point for families who feel unsure.
You may not know whether to ask about residential care, dementia care, respite or urgent support. The result simply suggests what may be worth discussing with the team.
What this will ask
- Who you are looking for care for
- Whether the need is urgent
- Preferred area or home
- Whether dementia is involved
- Permanent care, respite or unsure
- Current setting, such as home or hospital
- Mobility, falls or safety concerns
- Best contact details if you request a callback
Need help now?
If discharge, falls, carer burnout or safety is immediate, call rather than working through the journey.
Call 01493 751521Question 1 of 7
Who are you looking for care for?
Family reassurance
You can ask before you know the answer.
These are the worries families often carry into the first conversation.
What if we feel guilty?
Many families do. Asking about care usually means you are trying to keep someone safe, supported and less isolated. You can talk that through without being pushed into a decision.
Can we just ask questions?
Yes. You do not need to know the right care type, funding route or timescale before you call. Start with what has changed and what you are worried about.
How quickly can care start?
That depends on availability, assessment, current needs and the home that may suit best. If the situation is urgent, call so the team can explain the practical next step.
What happens at the first viewing?
You can look around, meet people, ask about daily routines, talk through care needs and get a feel for whether the home could suit your loved one.
What should we bring when visiting?
Bring the questions on your mind. If helpful, also bring notes about routines, medication support, mobility, memory changes, food preferences and who is involved in decisions.